Guide

Account & Payment

This page contains all settings related to your account and partner-related configurations.

Account Settings

Provides settings and options related to your login account, including login email, password, point status, and social login management.

Name

Sets the name displayed on the screen. This name is shown to collaborators or in the community when active.

Email

This is the email used for login. If you started with an SNS account (Facebook or KakaoTalk) that doesn't have an email, you can set your own email and log in with your email and password combination.

Subscription

Information related to the plan currently under subscription is displayed.

Password

Set the password used for email login.

Points

Points can be used when you pay for a plan. You can verify them via promotions or error compensation, payment methods, etc., and points cannot be refunded or transferred.

Newsletter

Introduction to new feature updates and new templates, customer testimonials, and news related to the newscaster provided on Videostew’s official YouTube channel can be configured.

Payment

New subscription plans and changes/cancellations to existing plans.

Subscribe

When the project is not in the suspended state, the plan-selection and payment options appear directly on the screen.

Plan selection

This is a subscription fee you pay to use the service. Depending on the plan, usage limits or features may vary. For detailed information, please check the Pricing page.

Billing cycle

Choose whether to be billed monthly or yearly. If you pay yearly, a larger discount rate applies.

Payment method

Select the card to be charged. First, click "Add payment card" to register the card details, then select it. You can also add multiple payment cards.

When the project is suspended

While the project is suspended, you can change the plan, stop automatic payment, or request a refund.

Changing the plan

Click [Change plan / payment method] to see the currently selected plan and payment options. After choosing the desired options when reactivating the project, click [Change payment method] to apply the changes. When changing the plan, the process proceeds under the following conditions.

  • Plan upgrade / downgrade: For simple plan changes, the payment date does not change. However, for any period that cannot be covered under the previous price, a refund is processed, and partial payment is made for the new plan only for the upcoming period.
  • Changing the payment cycle: When the payment cycle is changed, the new payment date is set based on the current time as if it were a new subscription. That is, any unused portion of the previous cycle is refunded, and the next payment date is set from the current time.
  • Changing the payment method: Changing the payment method does not affect the payment date or partial refunds; the next payment will be processed using the newly specified method.

Stopping automatic payment

By default, the project remains suspended and is automatically charged monthly (or annually). If you have already made a one-time payment or have not used the service for a long time and no further payment is required, click the [Stop automatic payment] button and confirm to proceed. The plan remains active until the payment date, after which it automatically switches to a free version without charge.

Refund Request

If you are in an automatic payment suspension state and the remaining days are less than 30, and the amount calculated based on the remaining days is less than 1,000 KRW, you can request a refund. When a refund is requested, a partial refund is made for the remaining period, and the plan is immediately switched to the free tier.

History

Existing payments are shown in reverse chronological order. From the list, click the [Receipt] button to download the receipt.

Request invoice

Partner

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