Guide

When the project is suspended

While the project is suspended, you can change the plan, stop automatic payment, or request a refund.

Changing the plan

Click [Change plan / payment method] to see the currently selected plan and payment options. After choosing the desired options when reactivating the project, click [Change payment method] to apply the changes. When changing the plan, the process proceeds under the following conditions.

• Plan upgrade / downgrade: For simple plan changes, the payment date does not change. However, for any period that cannot be covered under the previous price, a refund is processed, and partial payment is made for the new plan only for the upcoming period.
• Changing the payment cycle: When the payment cycle is changed, the new payment date is set based on the current time as if it were a new subscription. That is, any unused portion of the previous cycle is refunded, and the next payment date is set from the current time.
• Changing the payment method: Changing the payment method does not affect the payment date or partial refunds; the next payment will be processed using the newly specified method.

Stopping automatic payment

By default, the project remains suspended and is automatically charged monthly (or annually). If you have already made a one-time payment or have not used the service for a long time and no further payment is required, click the [Stop automatic payment] button and confirm to proceed. The plan remains active until the payment date, after which it automatically switches to a free version without charge.

Refund Request

If you are in an automatic payment suspension state and the remaining days are less than 30, and the amount calculated based on the remaining days is less than 1,000 KRW, you can request a refund. When a refund is requested, a partial refund is made for the remaining period, and the plan is immediately switched to the free tier.