Guide

What happens if I exceed the plan’s rendering credits during the subscription period?

Videostew supports free plan upgrades and downgrades. For example, if you run out of credits during a Personal plan subscription, you can upgrade to a higher plan from the billing menu.

At this time, the remaining amount is calculated based on the next billing date of the personal plan, and only the difference for the higher plan is charged additionally.

If the subscription date is the 1st of every month, and the upgrade is made on the 15th, 50% of the previous plan will be deducted and only 50% of the upper plan will be charged

During the subscription, a downgrade to a lower plan is also possible. In this case, the remaining period of the new plan will be charged, and the amount for the remaining period of the existing plan will be refunded.

On the checkout page, select an upper-tier (or lower-tier) plan and proceed with the payment; the refundable amount and the amount that will actually be charged are displayed, so please confirm and complete the payment.