Guide

Account

Can I try the experience before paying?

Of course. When you sign up for VideoStew, you can experience it for free for 14 days. Additionally, by participating in our Online Classes, you can learn how to use VideoStew, and of course, we provide a 1-month usage right (Personal Plan).

Furthermore, content produced in the trial version can be freely distributed on the channel of your choice, according to the terms of VideoStew.

Can I request custom template creation?

Yes! For Brand Plan customers, we support the creation of the necessary templates after analyzing the customer's situation through a 1:1 Online Meeting. Once a template is created, you can continue to produce videos with the same feel using only the default inputs.

How do I add a coupon?

If you have received a coupon (voucher), you can add it via the Account and Payment > Coupon menu. Coupons are applicable only once per new account.

I logged in with my Naver ID but I haven't received the verification email!

When logging in with a Naver ID, a mail is sent to the 'contact email' instead of the Naver email address. Therefore, if you update your 'contact email', you can request the verification email again. For more detailed information, please check the link at Naver Customer Center.

  1. Log in to Naver.
  2. Click on the NaverID button in the login area.
  3. In the profile area, click on the button to edit the verification email on the right.

How do I unsubscribe?

To unsubscribe, please proceed by going to Home Screen > Upper Right Account Profile > Account and Payment > Unsubscribe. The direct link is as follows.

Unsubscribe Slide: https://videostew.com/auth/unregister

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