Guide

What is video rendering?

Once the work is complete, cloud server rendering proceeds to create the video file. Each plan includes a monthly allocation of rendering time; for example, if you render a one-minute video, one minute of rendering time will be deducted. The rendering deduction is indifferent to content and is only related to the amount of time used.

Rendering Usage

Rendering usage is initialized periodically on the 1st of every month. Regardless of the payment time, it's based on the 1st of the month, which makes the management of usage more straightforward. This policy is slightly more advantageous to users because they can use both the maximum usage of the month when subscribing and the maximum usage of the month when canceling.

Furthermore, this monthly policy is operated for a more rational usage experience. For example, if there was unused time from the previous month, you can use it as additional rendering time after using all of this month's quota. This month, only the unused portion from the previous month is available.

Example) Personal Plan (10 / 60 + 25)
You used 10 minutes out of 60 this month, and you can use an additional 25 minutes that were not used last month.

To check your rendering usage, you can confirm it by clicking the profile button at the top right of the home screen. Also, rendering usage is always displayed at the top of the editing screen.

How to deal with exceeding the plan usage during the subscription period

Videostew allows free plan upgrades and downgrades. For example, if you use up all the rendering time of the plan while subscribing to the Lite plan, you can upgrade to a higher plan from the payment menu.

In this case, the remaining amount will be deducted based on the next subscription renewal date of the Lite plan, and only a portion of the higher plan's amount will be additionally charged.

If the subscription date is the 1st of every month, and the upgrade is made on the 15th, 50% of the previous plan will be deducted and only 50% of the upper plan will be charged

During the subscription, a downgrade to a lower plan is also possible. In this case, the remaining period of the new plan will be charged, and the amount for the remaining period of the existing plan will be refunded.

Storage Capacity

Storage capacity is permanently accumulated per account. If you exceed the limit of your plan, you need to upgrade your plan or regularly clean up unused storage.

To check your storage capacity, you can confirm it by going to Home > Top right corner > Profile button > Account and Payment > Usage tab.